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If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.

Timeshare Scams and Fraud



Complaints  >   Timeshare Resort Category

Holiday Inn is way to much for me to afford I can not even pay the fees any more let alone enjoy this timeshare I want to be free and out from under the timeshare. I just want out.

My wife and I were in Las Vegas when we were approached by Diamond Resorts representatives at Circus Circus. They asked if we would be interested in receiving free tickets to dinner and a show as a gift for our attendance at a one-hour presentation. When we signed up, our yearly income did not meet their minimum, but the rep said not to worry about it, which in hindsight, should have been a huge red flag! At the presentation, when the first offer was presented, we told them that this was way more than we could afford. After 4 hours of continuous better and “one-day only offers”, we finally gave in. The employees led us to believe that this would be an investment for us and our family. The one time we have used this membership, we could not make reservations in Hawaii li... Read More

In 2019, we were visiting a Diamond Resorts location and were offered a discount 4-day trip to Palm Springs if we attended a timeshare presentation while there. The staff pressured us relentlessly into making a purchase. While at the presentation, we were told that these resorts were for the exclusive use of members, that this was a real estate investment, and that not traveling more with our family made us bad parents. Finally, we felt that we needed to make a purchase, not only to leave, but so that our children could experience the lifestyle that the representative was promising. After that day, we continued to get hounded with calls from Diamond employees asking us when we would be attending a welcome presentation. Every time we tried to book it; nothing was available! ... Read More

I was visiting a resort in Utah when I was asked to attend a presentation with Diamond. I had previously been an owner with Monarch Grand Vacations and was told that this meeting was needed to address changes due to COVID. When I arrived at the presentation, I was told that since Monarch had gone bankrupt, I was being given the opportunity to upgrade into the Diamond system so that I did not lose my equity or see my maintenance fees increase to the point where they would be unaffordable. I felt that I had absolutely no choice but to make this purchase! I was told that I would be receiving bonus points, that my maintenance fees would be fixed, and that this would be a real estate purchase that I could refinance for a lower rate. Nothing that I was told that day is true! What... Read More

I was visiting Polo Towers in Las Vegas when I was asked to attend a sales update presentation. I told the staff many times that I was not interested but they insisted that it was necessary for me to learn about new updates. When I arrived, I was told that this meeting would take an hour of my time. This could not have been further from the truth! I told the sales rep that I was not interested in making any changes to what I already owned and that I was on a fixed income and could not afford anything more. He told me that this loan would have an interest rate of 3.99% and that the payments would only be $230 a month. I was skeptical but trusted that the staff had my best interest at heart. When I got back to my room, I tried to call and cancel but I was once again reas... Read More

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