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Timeshare Scams and Fraud

Complaints  >   Timeshare Resort Category

Paradise Village timeshare scam continued..

At the airport I was offered a short cruise, 7:00 Dinner and show "Savia - rhythms of the night" for $100 .... but I had to attend breakfast the next morning where I would receive two bottles of tequila. I should have known it was the timeshare. But I wanted to see the hotel and figured I could always walk away. The sales presigsure got worse and worse as they wouldn't take no. They tried to change the showtime... I had a conflict and asked for my money back. They didn't want to give me the two bottles of tequila ... I raised hell and got one bottle... then I walked away on my own. They definitely didn't live up to anything they said! I can't believe they're allowed to operate at the airport!

In July 2019, we were contacted by Diamond and told that we needed to attend another presentation since our two-year vacation plan was ending. At this presentation, we were told that our only choice was to purchase a new package at a higher cost, or we would lose out on what we had already spent. After five hours of intense sales pressure, we left with what we were led to believe was a 10-year plan. However, a few months later, at the resort in Virginia, we were told that this was not the case and that what we had purchased had no value. Why would they allow their sales staff to sell something with no value?? We were told that by upgrading to a silver package, we would be making a real estate investment. When we told the salesperson that we were looking to purchase a home s... Read More

We were in Hawaii in 2019 when we were offered free luau tickets in exchange for our time at a Diamond Resorts seminar. When we were told that the seminar would only take about 30 minutes, we decided to accept their offer. We spent over two hours being pressured into making a purchase regardless of how often we said no. Eventually, we gave in and made a purchase of what we believed was enough points to book a two-week vacation yearly. We asked many times about how the points system worked, and we were reassured that there would be no issues. Yet, somehow, we always have an issue! When we were finally able to book a stay at their Sedona resort, we were shocked at the quality of the rooms and the cleanliness. It was awful! Our food on the kitchen counter was eaten by mice!! ... Read More

We have a timeshare with Holiday Inn and it has been nothing short of a nightmare for us. We absolutely hate it this company has no morals and does not care about the customers. We feel lied to from the get-go and want out. We are even willing to just give it back to get out of this nightmare.

Diamond Resorts nos ha engañado desde el principio! Le dijimos a su representante que estábamos a punto de jubilarnos y no queríamos comprar nada, sin embargo, nos coaccionó en un contrato que estaba muy por encima de lo que podíamos permitirnos. Hemos intentado refinanciar este préstamo a través de una empresa que nos fue recomendada por los empleados de Diamond, sin embargo, cuando llamamos, dijeron que no proporcionan financiamiento en tiempos compartidos y no tienen ninguna asociación con Diamond Resorts. Creemos que estos empleados se han aprovechado de nosotros debido a nuestra edad y la barrera del idioma y han tratado de resolver esto por nuestra cuenta en vano. Por favor, tenga cuidado al interactuar con esta empresa, no son muy éticos.

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