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If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.

Timeshare Scams and Fraud

Complaints  >   Diamond Resorts International Company

SCAM!!! Diamond Resorts SHAME ON YOU!!!! Mike Flaskey, CEO, Diamond Resorts should be prosecuted as a CRIMINAL!!! They prey on older individuals, parents are in over $100,000 with 5k YEARLY maintenance fees that GO up every year!! They swindle you for a MEMBERSHIP!! This is NOT titled property like other timeshares that are tangible property, so you buy into NOTHING!!!! Contract CLEARLY states that your Beneficiary's (once you have a will) automatically inherit the debt, they secure their OWN loans, so NOT through a bank. Loans are over 16% interest rate! How are seniors in their 70's afford this? Even when owners die beneficiary's WILL have to file a Disclaimer of Interest with Clark county Nevada AND Delaware, because contract lists BOTH Diamond resort registered locations. ... Read More

Diamond Resorts (aka Monarch Grand Vacations) promises luxury, but only delivers misery. First of all, their timeshare system is based on points, not property ownership. In order to secure a reservation, popular properties fill up within minutes. It is next to impossible to secure a reservation unless you plan a year in advance, and even then only if you are lucky. They sold us initially on the possibility of exchanging points overseas through Interval International. Again, this was a complete bust and we were never able to book a vacation through Interval since we either A) did not have enough points or B) could not secure a reasonable date. This leads me to the whole point issue. Since we were having so much trouble securing an open date, I decided to call customer serv... Read More

Let me begin by saying I’m a reasonably smart guy. I thought i could match wits with a sales agent. Nope! I’m handicapped by trust and being honest.

These sales people are ’professionals’. They are devious, highly trained, deceptive, manipulative liars and thieves. They are very creative. No matter what they tell you, only what is written on the hundreds of pages of the contract maters in the end. There is NO recourse after signing!

Their escalation’ appeals process is a joke. All they did was recite the contract back to me and tell me i signed the forms. The sales agent’s boss (VP of sales) just supported his salesman and essentially told me he had trained his agents in the very lies i had been told.

Im just SOL.

My recommendation:

1. Don’t buy Diamond Poi... Read More

We were in Vegas and we were told we could take a short tour of a new hotel and we would be given free tickets to some attractions as a thank you. The tickets were not free (we paid 20$) and the "tour" was a 4 1/2 hour high pressure sales pitch were we couldn't leave. They repeatedly said "this isn't a timeshare"

or what I refer to now is A sampler scammer
Lots of money For Nothing. I cant book a hotel because there ARE NO RESERVATIONS AVAILABLE FOR THE SAMPLER SCAM

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