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If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.

Timeshare Scams and Fraud



SCAM!!! Diamond Resorts SHAME ON YOU!!!! Mike Flaskey, CEO, Diamond Resorts should be prosecuted as a CRIMINAL!!! They prey on older individuals, parents are in over $100,000 with 5k YEARLY maintenance fees that GO up every year!! They swindle you for a MEMBERSHIP!! This is NOT titled property like other timeshares that are tangible property, so you buy into NOTHING!!!! Contract CLEARLY states that your Beneficiary's (once you have a will) automatically inherit the debt, they secure their OWN loans, so NOT through a bank. Loans are over 16% interest rate! How are seniors in their 70's afford this? Even when owners die beneficiary's WILL have to file a Disclaimer of Interest with Clark county Nevada AND Delaware, because contract lists BOTH Diamond resort registered locations. ... Read More

Diamond Resorts (aka Monarch Grand Vacations) promises luxury, but only delivers misery. First of all, their timeshare system is based on points, not property ownership. In order to secure a reservation, popular properties fill up within minutes. It is next to impossible to secure a reservation unless you plan a year in advance, and even then only if you are lucky. They sold us initially on the possibility of exchanging points overseas through Interval International. Again, this was a complete bust and we were never able to book a vacation through Interval since we either A) did not have enough points or B) could not secure a reasonable date. This leads me to the whole point issue. Since we were having so much trouble securing an open date, I decided to call customer serv... Read More

We got roped into this scam many years ago.
They sold us a bunch of lies. We are tired of the deal and after we told them we are no longer able to pay so they can take it back, they keep sending us bills.

We are currently done paying the mortgage but the bills is still coming even though we are no longer using the resort.

I was sold a beautiful story. That’s just what it was, a story with not such a happy ending for me.
The two sales consultants made great promises and just turns out they were just being deceitful. I feel like Orange Lake runs off being dishonest.

Here are just a few things I was told that ended up being false:

Flexibility- there is no flexibility because there is never any availability. How can I use my timeshare that never has rooms available for me to use?

Saving money- I continue to pay for monthly mortgage payments that have increased in price. That will never end.

Investment- I was told that I was making a great investment into real estate.
As stated before I keep making payments and will never own an actual piece of property. This is not an investment.

I am... Read More

With the passing of my husband, my timeshare with Holiday Inn has been so undesirable to me.
It was something he really wanted and purchased for us.
Now that he has passed I find no joy in it and do not want it.
Our time staying anywhere it never seemed like we got a high-end room it just always seemed like the rooms had broken appliances or just lacked amenities altogether. I have to spend my money on my other bills and now that I am a widow I cannot afford to pay this and stay caught up on important things in life.

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