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Timeshare Scams and Fraud



Complaints  >   Timeshare Resort Category

We purchased in 2011 at occidental grand in Cozumel. We used a free week one time. Haven't used other than that because we can find cheaper and better online. Certainly not what we were told. DO NOT Purchase at occidental no matter what they tell you!!!! All lies. We have another time share we've used over the years. It has served us well so we know the difference in legit and not. We paid 18k for one week of all inclusive lol. Don't be duped like we were. Now I've quit paying maintenance fee. I'm being charged $30 a month in FC. Whatever. I can sign it back to them. They will even send me a paper! 😭😂.

My mother bought a timeshare at Villa del Palmar in Cancun in August 2014. After paying thousands of dollars, she did not enjoy any benefit because the system has been deliberately created in a way that is as confusing as it is possible. Nothing that was promised was true, she tried in a thousand ways to reach an agreement, but nothing was of benefit to her, my mother is an elderly person and every time I saw her more worried, I decided to help her with the situation, these people Really is abusive and heartless, are experts in deception. Tired and after several attempts to see that they were not going to help us and just wanted to make us long, we hire Mexican Timeshare Solutions a company that is dedicated to cancel timeshare. My mom did not want to hire anyone because she said... Read More

A mi esposo y a mi nos emborracharon para vendernos una membresia de tiempo compartido, con grupo Vidanta, nos negamos a comprar en repetidas ocasiones y como nos dijeron que si no estábamos contentos podíamos cancelar cuando quisiéramos, firmamos el contrato con tal de poder irnos de ahí.
Como según nosotros podíamos cancelar cuando quisiéramos no le tomamos importancia y el resto de nuestras vacaciones nos relajamos y ni pensamos en el tema, un mes después ya en nuestra casa y con más tiempo hablamos para cancelar la membresia y nos dijeron que no era posible y que si queríamos cancelar tendríamos que pagar un 25 % de la membresia por penalización, les explicamos nuestra situación y al parecer ellos están al tanto de todas las mentiras que dicen los vendedores y... Read More

We went to a timeshare presentation at Pueblo bonito. Upon my return home I was reviewing documents and noticed my 15 year deal was for 30 years. We were told that we could have them rent our week if needed or they could also re-sell the unit if needed. but all was a lie. We have tried contacting them at many different numbers but they never answer or returned our calls . we tried to cancel our timeshare but we got threatened by them and they told us that our credit score would be affected and that we would have pay an extra 25% of our membership. One day, we found Mexican Timeshare Solutions online while trying to find someone who would buy our timeshare and 5 months later, they were able to get the cancellation of our contract.

Beware and stay away from Pueblo Bonito they are scammers!

Promise to get you out of existing timeshare and give you 100 weeks for 50 years of vacation in any which way you want to vacation Cruises/Resorts/Hotels/etc.... At a value of $1500 per week used and a maintenance fee of only $99 a year. It's been a year and I continue to get the runaround on how to use it, and I'm still stuck with the existing timeshare and its maintenance high fees.

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