If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
disappointment - Diamond Resorts International
Our first experience with Diamond was when we received an invitation in the mail for a weekend getaway to Orlando. When we arrived, we were asked to attend a sales meeting, where the staff told us about all of the benefits of being owners with Diamond. We were told that this would be a great investment that would continue to appreciate and that we would be able to resell. Not only has this been untrue, but EVERY SINGLE TIME we try to use our membership we are subjected to yet another sales presentation! We have been in these meetings where the staff has been hostile towards us to the point where they refuse to give us back our personal property so that we can leave! Why don’t they just allow their customers to enjoy their vacations? This has become something that we can no longer afford, yet when we have tried to contact the company, they have not taken any responsibility for their wrongdoing and have told us that there is nothing that they can do to help us! How is this possible?