Timeshare Scams and Fraud

In 2009, my wife and I went to our first vacation since we had emigrated to US ten years before. This vacation was in Cancun, Mexico. Everything would have been perfect, but we were harshly lied by Royal Holiday salespersons. Abusing the fact that English is our second language they tide us into a 30 years contract instead of promising 5 years. Being close to retirement age and having a low paying job, we were paying for a two years. In 2012, my wife died of cancer. Since then I did not go to any vacation and try to cancel my account many time without any luck.

I even called a Royal Holiday headquarter and they offer to help resell our contract. They referred us to the Global Resort Services. I paid $599 for a service and after two years of exchanging calls this company disappea... Read More

My husband and I vacationed in Cancun in June, 2014. We were talked into going to a "presentation" with the Sunset Corporation. We ended up purchasing a Timeshare after a pressure sales presentation. (not sure how that happened....) That night I read over the contract and realized we had made a mistake. We called our rep and met with him the next morning to cancel and he told us we had waived our right to the 5 day cancellation period . I knew we had signed a sheet waiving that right as we were promised "extras" if we did. I was upset but thought there was nothing we could do. After the trip I began searching online and found Mexican Timeshare Solutions. I was very skeptical at first but they didn't require any payment upfront so decided we had nothing ... Read More

During our stay at the Occidental in Cozumel, we were constantly heckled by staff all over the resort about coming to the Occidental Club for breakfast but if we did to make sure we came back to them and not talk to anybody else. We ignored them the first day. That night our stay was horrible due to the AC not working in our room. The next morning we got up to rent a jeep for the day and used one of the people that stand around trying to get us to the occidental club. He said he had the best deal. We paid for this and realized the jeep we rented was horrible and really not in the best to feel safe to drive. There was a hole in the passenger side where the heat from engine came through. Being upset at the situations the first day. We spoke to management. They sent us to someone th... Read More

During our vacation to Cancun, Mexico, we were pressured and tricked into signing a contract for a 40 year membership with the Fiesta Americana Vacation Club in 2013. We felt uneasy about the whole process and signed after being pressured for 7 hours by high-pressure tactics. They promised a lot of things but they were empty promises and there were many lies. We tried canceling the contract within the 5 day grace period that companies are forced to give customers, but they claimed we rescinded our right to cancel and they made it impossible to cancel. They even threatened us to take us to court and that our credit score in the US would be affected as they have a billing company in the USA. We felt so stupid for signing and always regretted that day. We were not happy with... Read More

Hello everyone , many years ago we boufgt a timeshare to Mayan palace from Vidanta group , after hours of high pressure during the timeshare presentation finally we acquired one, after thousands of complaints we finally decide to make the cancellation , so I would highly recommend Mexican Timeshare Solutions to anyone trying to get rid of an unwanted timeshare. My husband and I bought a timeshare with mayan palace located in Mexico , many yearsago in Puerto Vallarta and we enjoyed using it for about 8 years or so. Our annual dues kept increasing to the point where not only was it unaffordable but absolutely absurd. Mexican Timeshare Solutions took care of me from beginning to end. They demanded no money up front and they were able to break our contract with our timeshare.... Read More