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If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.

Timeshare Scams and Fraud



Complaints  >   Timeshare Resort Category

Took a tour of the hotel. They tried to sell me a lifetime timeshare membership. I didn't bite and when they saw I wasn't interested they switched to offering an investment package. 5 years of timeshare ownership for $2,000 would give me 4 weeks to either use or have them to resale at a profit. Tulipmarket would do the resales but it cost $600 to employ Tulip. They would break each of my weeks into 3 and 4 day packages and resale for me at a profit (guaranteed according to Salvador) to get people to come to the resort to tour the facility because they averaged selling something to one of three visitors. Sounded plausible. I bit. Almost 2 years has passed. Contacted Tulip last year when I didn't receive my check as promised. They claimed I didn't properly list my weeks for them ... Read More

El Cid is a scam of all scams. They promise these great facilities but when you try to book a stay, it isn't available when you want it or you need to pay more money for the resort. The sales pitch is like all the ones out there, but here's where they get their money and you get left holding the bag. They tell you, specifically, Brandon Clack, tells you that El Cid will finance your timeshare so that it goes into the books, BUT when you get home (in the US), he tells you that you can get a lower interest rate. What isn't said is that, when you do just that (get a lower rate from your an institution in the US), El Cid gets their money and you have to pay or otherwise ruin your credit because you found out that El Cid was a scam because you can't do anything with their points. Don... Read More

My husband and I traveled to the Grand Mayan Resort in may, 2014 for a week's vacation. We were asked to attend a breakfast the next morning, "to acquaint us with the property". Unfortunately we said "yes." We had no intention of buying a Timeshare and made that perfectly clear To VIDA. From 9:15 A.M. to 5:00P.M., the VIDA representatives were twisting our arms to buy into a Private Residence Club,which the representatives assured us was different than a timeshare. Indeed, it was just another name for a Timeshare The information we received was confusing and misleading. We purchased into the Bliss Resort, thinking our condo would be located at the Grand Mayan near the Water Park and Beach. The contract we signed stated we were buying property in Puerto Vallart... Read More

Company promises resorts everywhere at a reduced price or maximum of $499 for 1 week. They make you wait 45 days so that you cannot cancel. When I received my package, I tried to book my stay at Hard Rock Hotel in Cancun (as that's the one they told me I could get as it was part of the deal) and it turns out, it's way over the points I have, it doesn't qualifies for the $499, it's actually almost $4000 (booking by yourself at their website is around $4600 for 4) and it's only available certain dates. So by the time I pay their fees & payment, I'm actually paying more. When I called them, they had the nerve to change their talk to, well, you only get those prices for resorts and is around $499 but it is not guaranteed. It depends on booking and availability and you are not ... Read More

Me siento estafada por esta compañia porque me dijeron que me estarían pagando las semanas puestas a disposición a los 45 días de haber pagado el servicio con ellos compre de contrados de $ 2400.00 dolares cada uno, y ahora ya ni el telefono contestan. Esto ya tiene un año de haber ocurrido también les solicite el pago del mantenimiento al resort tampoco tuve respuesta.
Para mi es una estafa esta compañía.

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