Suggest a Resort

If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.

Timeshare Scams and Fraud



We were told that in exchange for letting EPS use our Time Share week in their rental program and paying a fee of $9,250.00 we would be getting 125,000 points in even years and $225,000 in odd years and receive no less than .075 cents per point.

This was in February of 2013 and we have received nothing. When calling their 888 number I get a machine stating that Crystal's mail box has not been set up yet.

There is never a person answering the phone at EPS.
When I call RR Closings they say they will forward my message to EPS but I have not heard from anyone and now I am out the $9,250.00.

Has anyone had success in recouping their money and if so, how?

On September 09, 2013 my husband and I were contacted by phone by a person claiming to be Mark Knight of World Wide Processing Solutions at 251 Maitland Ave. Altamonte Springs, FL 32701, and a phone number of 1-866-986-8120 ext. 4305, however you don’t even have to dial the extension and he comes on with his own message and says he will call back as soon as possible, but never calls back. The fax number we have is 1-321-400-1375.He claimed that he had a buyer of our timeshare unit, Sunrise Ridge located in Pigeon Forge, TN. that we are selling. The sale was supposedly between us and Susan and Charles Williams for the amount of $22,200.00. When we originally made this arrangement the only time this man called is when we initiated the call left a message and he called back usuall... Read More

9/24/13 Destinations (CED) contacted us telephonically. Claimed to have a client that wants to rent one of our vacation weeks at Grande Luxxe for the next 10 years. Initial sale price of $32,950.00
11/9/13: Contract was emailed, reviewed, signed and sent back.
11/13/2013: We were instructed to pay $13250.00 for the 10 Maintenance fees. Upon inquiry it was explained to me that Mexico needs proof that the payments come from the actual owner’s account to abide with the new laws and regulations to prevent money laundering by drug cartels. I was also insured that the “buyer” has set up an Escrow account in my name in the US and every time I make a payment, the buyer deposit the same amount into this account, from which I will be reimbursed after closure, as the contract stat... Read More

My wife and I were told that our timeshare with Monarch Grand Vacations had been purchased by Diamond Resorts International and that we were going to have to outlay more money in order to keep our timeshare. This is when we were approached by Timeshare Real Solutions. One of their sales people indicated that we were fortunate to have a timeshare that was desirable with a buy back program. We were told that it was worth 15,000 and that after a certain amount of time (10 months in the contract)that Time Share Real Solutions would buy our timeshare at the market value. After 11 months, we have heard nothing. When I try to make contact with the agent that did business with us, he is never available. I believe this is truly as SCAM! We lost our deposit of 1499. I guess we can kiss th... Read More

Sold another timeshare that included a contract with Excess Property Solutions, who were to use the points deposited with EPS, who would pay 7.5 cents per point. EPS never answers the phone, messages and/or emails and never paid us anything for our points. Run from these people!!!!!

Click Here to Start

Sell or Rent Your Timeshare for Free

No Commissions, No Brokers, No Contracts