If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
diamond resort - Diamond Resorts Stay Vacationed
Company Name: Diamond Resorts Stay Vacationed
When we arrived in Branson, MO, at Diamond Resort’s Fall Creek, we had no idea that we would need to attend a sales presentation. At this presentation, we spoke to countless members of their sales staff who continued to tell us all the “amazing” benefits of ownership with Diamond. In an effort to leave, we purchased a sampler package. Once we returned home, we tried to use this to travel, yet every time we went on the website, nothing was available. We met with the staff a second time to try and resolve this issue. We were assured that if we purchased enough points to get to the next membership level, all our problems would be resolved. THIS WAS NOT THE CASE. Again, we went to meet with the staff to discuss. At this meeting, which lasted over 7 hours, we were adamant that we needed to see how this worked.
Our biggest concern was that my disabled son would be left having to take ownership of this contract. He was with us on this trip and could not be left alone for this length of time, yet the staff did not care! They made rude comments about my health, to which I finally walked out. My partner, however, stayed to try to get me removed from the contract. He returned, hours later, believing that I had been removed from these contracts. We found out later that was another lie. We are both military veterans and cannot believe ANY reputable company would treat servicepeople in this manner!