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If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.

Timeshare Scams and Fraud



Complaints  >   Diamond Resorts Stay Vacationed Company

When we arrived in Branson, MO, at Diamond Resort’s Fall Creek, we had no idea that we would need to attend a sales presentation. At this presentation, we spoke to countless members of their sales staff who continued to tell us all the “amazing” benefits of ownership with Diamond. In an effort to leave, we purchased a sampler package. Once we returned home, we tried to use this to travel, yet every time we went on the website, nothing was available. We met with the staff a second time to try and resolve this issue. We were assured that if we purchased enough points to get to the next membership level, all our problems would be resolved. THIS WAS NOT THE CASE. Again, we went to meet with the staff to discuss. At this meeting, which lasted over 7 hours, we were adaman... Read More

In 2018, my family visited Liki Tiki Village in Orlando. Upon check-in we were directed to Member Services and were asked to attend a 1-hour sales presentation in exchange for a gift card. We were in the sales center for hours, being pressured by their employees to make a purchase. This took far longer than the one hour advertised, which left our son on the play area for an extended time. We left that presentation feeling like we had made an investment in the future for our family. When we tried to use points for a trip, we were sent to a “member update” which was really just another sales presentation. We were told that an upgrade of our status would allow us to sell this membership if we ever wanted to no longer be owners. Since that day, we have learned that everyt... Read More

This was an offer to stay at hotels around the country for free if you attend a timeshare sales presentation lasting 120 minutes. It cost $200. Amy Sindle that sold us this said that there never is a problem staying at one of their locations--that is until you call and all their locations are booked up for the year. Maybe next April or May. I am appalled that they have nothing to offer. This is non refundable. I guess I'm out $200. This is a scam to make money they know people wont be able to use.

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