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If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
Untruthful presentation and statements - Diamond Resorts Stay Vacationed
Company Name: Diamond Resorts Stay Vacationed
In 2018, my family visited Liki Tiki Village in Orlando. Upon check-in we were directed to Member Services and were asked to attend a 1-hour sales presentation in exchange for a gift card. We were in the sales center for hours, being pressured by their employees to make a purchase. This took far longer than the one hour advertised, which left our son on the play area for an extended time. We left that presentation feeling like we had made an investment in the future for our family. When we tried to use points for a trip, we were sent to a “member update” which was really just another sales presentation. We were told that an upgrade of our status would allow us to sell this membership if we ever wanted to no longer be owners. Since that day, we have learned that everything they told us was a lie, we cannot sell this or even give it back, we were misled about maintenance fees, and the true value of our purchase was not disclosed. This is not the type of company that I can recommend and I would be very wary of even speaking to their employees.
