If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
Scam from Point Rental Liquidators - Point Rental Liquidators & Sunset Harbor Resort
Company Name: Point Rental Liquidators & Sunset Harbor Resort
Company Address: 6132 W. Saraha Avenue, Las Vegas, Nevada
Company Website: www.pointrentalliquidators.com
Company Phone: 702-431-2839 & 877-572-3493
Sales Person: Patrick Thompson
Sales Manager: Hughes Devially
Additional Names: B.J. Cook (PRL)
I attended a presentation on 5-21-12. I was supposed to get a call in August from PRL regarding my points and reserving points for maintenance fees so I would I would not have to pay out of pocket for yearly maintenance. The only reason I purchased a timeshare at Sunset Harbor was because of having a lot of points to pay maintenance and go on a lot of vacations for 9,000 points for each stay. I started calling PRL and Sunset Harbor in September and have left so many messages for someone to call me back. No one ever called me back.
I finally got a call on 10-23-12. This person told me this was no scam and that she would have the person in Las Vegas that handled all the points to call me back. His name was B.J. Cook. He has never called me, plus I also left messages for him to call me back. I just found out on 11-13-12 from a recorded message from PRL that they would be dissolved as an entity effective November 8, and as a courtesy service, all customer accounts would be turned over to Vacation Timeshare Rentals.com who agreed to take over and offer a discount service. I e-mailed this company and got a reply that the recording on the PRL voice mail was 100% false and it was being turned over to their legal team. This person also stated that they have no association with PRL. She suggested I contact the Nevada Attorney General's Office. I will also call the credit card company and dispute the charge on the cost of the timeshare at Sunset Harbor Resort.