If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
Category: Timeshare Resale
Company Name: Helix Finance, LLC
Posted: Mar 28, 2014 by Anonymous
We have invested roughly $3979.00 in selling our resort with this company. They contacted us, we sent the money, was sent a contract, sent money for closing, and now cannot contact them. They refuse to answer our class, emails, or texts. I am very frustrated and want our money NOW!
Category: Timeshare Resale
Company Name: Timeshare Resale Source
Posted: Mar 27, 2014 by Rick Stein
Contract dated Oct 25, 2012. Have never heard anything from them although they told me they would be able to sell my unit quickly
Category: Timeshare Resale
Company Name: Helix Finance, LLC
Posted: Mar 20, 2014 by J Bruce Enders
Offered to sell timeshare. Got my wife to pay up front money for the closing. Had signed contract, but no buyer information other than first and last names.
No closing. No refund. No longer answers or returns calls. They ripped us off for $3,260 in bogus fees to supposedly support closing.
Category: Timeshare Resort
Company Name: Paradise Village Beach Resort & Spa
Posted: Mar 19, 2014 by Ann VanWagenen
The worst resort we ever visited! It is definitely NOT a 4 or 5 star hotel as stated. Overall, I might give it a 1. First, the place is old and in need of a major make-over. Food was somewhat ok. Better food off premise. Water was a murky brown not the crystal clear blue in pics. Room service was horrible. We received the wrong item and it took 45 min. to receive the correct order. Then I had to fight for them to issue a credit for the wrong item. The people who manage the outside activities are a separate entity. Staff was unfriendly unless you helped them earn a commission or purchased a time share. Room smelled like urine for all of the 7 days. We opened windows, sprayed & alerted staff but no relief. There seems to be a tier system. Everyone involved in this scheme receiv... Read More
Category: Timeshare Resort
Company Name: Reef Playacar, Royal Diamond Resorts, Resort Marketing Solutions
Posted: Mar 13, 2014 by Anonymous
Signed the "vacation package" contract after a good sales pitch. Later that evening read horrible reviews, had a sleepless night and figured out that it was likely a scam. The following day I contacted the US Consulate, who advised that I had 5 days to cancel, and that mailing a letter would likely not get there in time, but rather we should return to the resort and demand a cancellation. We brought a pre-filled form, which they would not sign, but they did give us a properly dated cancellation letter stating our credit card charge would be refunded within two weeks. I also advised my credit card company the same day that I was disputing the charge. Two weeks have passed and so far the money has not been refunded. I phoned Royal Diamond Resorts after two weeks. ... Read More