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Timeshare Scams and Fraud



Complaints  >   Vidanta group riviera maya Company

I implore you to stay away. This place might look beautiful, but underneath that beauty is immense dishonesty and deceit. They will go to any lengths to get you to buy. We originally purchased our membership in October of 2017 after being held captive for 6 hours.

Upon using our membership for the first time in March, we were informed we did not purchase what we absolutely thought we had purchased - the Grand Mayan. We were put in the Grand Mayan for this "one time only". You see...when you visit your resorts, you have "classes of customers". Lower class (Mayan Palace, The Bliss, etc) cannot participate in the things the Upper Class (Grand Mayan, Grand Bliss, Lux, etc) can participate in.

There are so many, many reasons I am telling you to stay away!

Upon o... Read More

Vidanta a nightmare in Real Life
A few months ago I went to Riviera Maya Vidanta. sales people offered us a ride to see the facilities, includig a free breakfast but with an obligatory timeshare presentation. After that many people, a friend and I we decided to buy them a membership . Without clearly read what we were signing by the urgency of the matter. They ask to take out a credit card to cover the down payment. they took a long time to return my card, a comparison to my friend they charge very quick the hitch in her credit card. We were not given any contract. They said they would arrive 15 days after the signing of documents. At home, a week after this what I talking about, without having received my contract yet. I called to the resort to make the timeshare cancellation co... Read More

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