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If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.

Timeshare Scams and Fraud



Complaints  >   Grand Mayan Resort Company

Having been pressurised into buying a timeshare in Mexico with Vidanta grand mayan resort, when I got back to Europe I really had no idea how I was going to get out of this mess. I
had already paid a reservation fee and on reflection I absolutely did not
want to purchase the timeshare. When I found Mexican Timeshare Solutions I
was doubtful that they could help me, because I was told I had signed a
legally binding contract and there was no way out. However using Mexican Timeshare Solutions company was incredibly easy and straightforward. Mexican Timeshare Solutions informed me that they would deal with everything and even though it would take some months, they would goto the court on my behalf and were 100% sure they could get me out of the timeshare contract, which they did. So ... Read More

My husband and I traveled to the Grand Mayan Resort in may, 2014 for a week's vacation. We were asked to attend a breakfast the next morning, "to acquaint us with the property". Unfortunately we said "yes." We had no intention of buying a Timeshare and made that perfectly clear To VIDA. From 9:15 A.M. to 5:00P.M., the VIDA representatives were twisting our arms to buy into a Private Residence Club,which the representatives assured us was different than a timeshare. Indeed, it was just another name for a Timeshare The information we received was confusing and misleading. We purchased into the Bliss Resort, thinking our condo would be located at the Grand Mayan near the Water Park and Beach. The contract we signed stated we were buying property in Puerto Vallart... Read More

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