Timeshare Scams and Fraud

Had a conversation...or at least tried to with an employee from this resort. Was unwilling to listen...continually repeated what he expressed at the beginning of the call. His name Steven Rangel. His demeanor , salesmanship or for that matter an employee, representing your company should be looked at. In an effort to move away from his repeated " sounding like a broken record" his words....I did bark at him. He just plainly hung up. Please answer this.....is this the way all your employees treat owners/customers . If so, I made a very bad decision.

They cheated me out of my timeshare but most of all they took money from us with the intent of selling our timeshare. They kept me on a tight schedule as far as getting me to sign a contract and also electronic transfer monies to a bank in Florida called Universal Withholdings Co....

Here is just one of the many emails that I've received from Helix Finance LLC.:

Welcome Letter

Dear Nei Lynn & Joseph A. Puchalski, I wanted to take this opportunity to personally thank you for using Helix Finance to process the sale of your timeshare property to the Buyer that we have arranged for you. The process to complete your sale transaction normally takes about 90 days. You should be receiving a conveyance package from us in about 80 days that contains a Warranty Deed and Closing State... Read More

AKA Anne Singer and Samuel Kaplan. Same MO. She fakes being hearing disabled. Mentions use of First American Insurance as the title company. Asks for your basic timeshare information and then pretends to review and makes an offer. When questioned about legitimacy, she gets very irate. All correspondence is by email as she is "hearing impaired". Some situation comes up where she is trying to contact her broker but he's out of the country so she's going to send you a "cashier's check" for his fees, the escrow fees and the title transfer fees. She directs you to deposit the check and then issue another check to her broker, minus the $500 deposit for yourself. It all sounds very legit as she attempts to "personalize" herself using the disability... Read More

There were several people in this "free Dinner" set-up and I guess we must all have fallen for this scam. We were promised that we would be reimbursed by this month (April) for the money we gave them. something about a settlement from RCI and marketing of unused timeshares. I began to suspect that I had been 'had' when I thought why do I not have to turn in my timeshare for them to use? I feel so stupid how they moved us through that meeting. People who were working and making copies and I did not write down anyone else's name! They said they were just overwhelmed by the response that day.

They said they sold our timeshare. Requested money,[$7000.00]. And no money was produced from sale!!