If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
Scam!! - Diamond Resorts International
Company Name: Diamond Resorts International
We visited the Diamond Cancun Resort in Las Vegas in June. Upon check-in, we were offered a three-day stay in exchange for a one-hour tour. We felt like this was a reasonable exchange and decided to accept. When we arrived, we told the sales rep that we were vacationing with our children and that they were alone in the room waiting for us so we could only spend the allocated one hour. We also told him that we were not interested in making a purchase, but he was quick to assure us that there were amazing deals in place due to the pandemic. We told him that our income had been severely impacted by the pandemic, yet the continued to push forward. It was like he couldn’t hear us. After saying no for hours, we finally relented, especially since we were told that there would be NO ADDITIONAL FEES after the price we were given. Our children had been alone for over four hours and we were anxious to get back to them as well. When we visited the Palm Canyon resort in August to attend an owners update, we learned about maintenance fees. Since we were told that there were no additional fees, we asked to cancel the contract. The employees laughed at us and told us that there was no way out! Stay Away!