If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
Suspected Scam at Reef Playacar - Reef Playacar, Royal Diamond Resorts, Resort Marketing Solutions
Company Name: Reef Playacar, Royal Diamond Resorts, Resort Marketing Solutions
Company Address: Ave10 con calle 12Edificio Jira Caribe Plaza, Playa del Carmen, Quintana Roo, Mexico 77719
Company Website: http://www.reefplayacarresort.com
Company Phone: Mexico: 01 800 839 2237
Sales Person: Aaron Bureman
Do not fall for the ‘Vacation Club’ sales pitch. We fell for it and are currently working with our credit card to get our $9000 back. There are only a couple of the nice suites they say you get with the membership. The sales pitch includes a proposal that their marketing partner will buy back vacation weeks you don’t want. That hasn’t happened and after many phone calls with assurance that the properties will sell within ‘the next 90 days’- then nothing but continued excuses.
I have emailed the Director of Public Relations at the Reef Playacar and email has been ignored. There is no resolution from them. And when I go to book our 10 weeks, there is no response from Royal Diamond Resorts or the Reef Playacar! Take our advice and ‘steer clear’ !