If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
Something Smells Fishy - Timeshare Resale Source
Company Name: Timeshare Resale Source
Company Address: 9625 Mission Gorge Rd. - Suite B2-393, Santee, California
Company Website: http://timeshareresalesource.com
Company Phone: 1-866-678-0760
Sales Person: Michael [Something]
Sales Manager: Don't Know - Customer Service Wouldn't Say
Additional Names: Customer Service Lady [No Name Provided]
I entered into an agreement with Timeshare Resale Source back in March of 2013. The company seemed legitimate since they have a web site, physical address, phone numbers, people that answer the phone, etc., etc. I spoke with a sales rep (i.e., Michael) at least 4 or 5 times throughout the week to make sure I thoroughly understood the offer. He told me the market value of my timeshare was between 18,900 to 21,000K and the contract I signed with them guaranteed that if they hadn't sold my timeshare after 10 months of marketing my timeshare on their venues, they would purchase my timeshare for the market price/value. To make a long story short, I paid them $1,000 and then found out that it was a SCAM based on reviews from other disgruntled chumps. I've tried a dozen times to reach Michael, but he is never available anymore. I've asked the Customer Service Rep lady if I can speak with just one other person besides her and she said "no". I asked if I could speak with her manager and she said her manager was out to lunch. I asked if I could speak to just one other person in the room and she would not give the phone to anyone else. This is when I realized that this is not a big, legitimate company at all. There are only 2 or 3 employees running a very impressive scam. I conveyed to the Customer Service Rep that I was going to submit this complaint if she didn't allow me to talk with at least one other person. Her response was that I should just do it. I reiterated that I would not submit this complaint if she would just pass the phone to one other person. Once again, she said I should just go ahead and submit the complaint. Once again, that's when I realized that there are only 2 or 3 scammers working for this fraudulent company. How do I know? Because she would have passed the phone to someone else if she could have. She won't pass the phone because there is no one to pass it to.