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Timeshare Scams and Fraud



Complaints  >   Pueblo Bonito Company

My sister and I both owned at Pueblo Bonito, Sunset. We were there in 2011 and got sucked into a presentation at Mayan Palace. Being stupid and believing this would get us out of our existing timeshares, we signed on. We had to pay $13,000+ to them as well as $7,000 to transfer ownership through TimeshareResaleMarket. We made that decision based on repeated lies. we checked with them two years ago and of course they don't want to buy it back and we had not found a reputable sales agent to get rid of it that way. Even we offered to sell it for half of what we paid for it.
We found "Mexican Timeshares Solutions"; we called them and was promised no payment until the contract is canceled. We provided them with everything they needed and cooperated with them to help them ... Read More

We originally had a weeks time share every other year. When we sat through the owner's time share meeting, Alex explained the point system - we get 400 points or equal to four weeks or a lot of different combinations, larger rooms for 200 points. Even showed us the MonteCristo and indicated we could book that also with our points at no maintenance cost except every five years. Roll over your points to RCI, bank your points. Also there is a preferred account worth $3500.00 you get every year - he indicated this could be used to pay your maintenance fees. Only have to pay once every five years. WOW what a great deal - NOT. After we upgraded found out that we cannot use our points for the MonteCristo, cannot use the $3500.00 to pay for maintenance fees. Each time you use 100... Read More

When I went to Los Cabos, Mexico last January, I really only went because I had an airline ticket that would expire if I didn’t use it.

I had been to Mexico many times and was well aware of the timeshare salespeople who hung around the airport on arrival waiting to entice naïve travelers. I managed to avoid them (I thought) but was approached by a very pleasant fellow just as I was leaving the airport who claimed the airport authority had a special promotion on trips. I listened to what he had to say after being assured this wasn’t a timeshare and only after I had signed on to several trips I wanted to do anyway did he reveal that I would have to attend a timeshare presentation after all. I was embarrassed to back out at that point and agreed to a timeshare presentation th... Read More

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