If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
Category: Timeshare Resort
Company Name: Grand Mayan
Posted: Dec 18, 2016 by Anonymous
We purchased a timeshare at the Grand Mayan San Jose Del Cabo . Upon receiving our papers we noticed there were many fees involved that we were not made aware of. The sales representative misrepresented what the contract/membership entailed. we had been trying to get out of the timeshare and they were saying its too late to cancel it. Seeking legal means of timeshare contract cancellation. we found a company called Mexican Timeshare Solutions that seemed reliable, Very skeptical about our latest experience. we decided to contact them. The process was very simple; I provided them with everything they needed and cooperated with them to help them do their job. They were always quick to answer my e-mails and phone calls in a very friendly, professional manner. Fortunately we got... Read More
Category: Timeshare Resort
Company Name: Grand Mayan
Posted: Dec 28, 2013 by Anonymous
My husband and I attended a timeshare presentation when staying at the Grand Luxxe in Neuvo Vallarta in December 2013. We are long-time timeshare owners (with Club Intrawest) and exchanged into the Grand Luxxe, so we know the industry and SHOULD KNOW BETTER!
However, the package they presented to us was perfect for our needs to exchange for all kinds of vacation properties (resorts, hotels) for our travel needs. They hoodwinked us with how the supposed five travel exchange companies that work with Vida would maximize our ability to exchange and do the type of traveling that we desired (the five that were itemized on our work sheet of course turned out to be only two, one that has only a fraction of the properties that our current timeshare has access to and the other that has a ... Read More