If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
grand investment now unsafe and unsatisfactory - Holiday inn club vacations
Company Name: Holiday inn club vacations
Company Address: The Villages, Canyon Lake, TX
Company Website: hivc.com
Sales Person: Rob Duren
We have lost the desire to use and or be a part of this timeshare ownership. What was once described as a grand investment is simply unsafe and unsatisfactory.
We are unable to get into the resorts due to the large amount of rooms being held for tours and promotional stays. The condos are no longer private and for owners only. These condos are open to the public making it unsafe. The rooms are unkempt, unclean, and not updated as they should be. The constant aggression from staff to attend meetings and then upgrade is horrendous and should not be tolerated.
We made the investment to purchase for our future, with the promise that the resorts were for members only, and that we and our family could stay at any resort. We also made the investment due to the many conversations with salesmen about the ability to rent it and use Endless Escapes.
During the last stay and sales meeting we had the salesman was so aggressive and rude. Everytime we said no, someone else had to come in and speak with us. Three people standing around that table, hounding us to make the purchase. We asked them if it was such a great investment would they consider buying themselves. They answered a resounding yes! We then offered to GIVE them our timeshares for free as they said they couldn’t afford what we were being offered but if they could...they’d do it in a heartbeat. When we made the offer to give them our timeshares, they laughed and then refused it.
We can only assume it is because we called their bluff and they realized we were not going to purchase. Shortly after refusing to take what we were willing to freely give them, we were ushered out and sent on our way. We are again inquiring as to the ability to give this timeshare away. We do not have a child, grandchild, or friend we would burden with it and believe Holiday Inn should make provisions for selling or returning the timeshare. We would appreciate the aid we are requesting.