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Company Address: 6900 S. Orange Blossom,Ste 308. Orlando, FL 32809, Orlando, Florida Company Website: http://internationaltimeshareservice.com/ Company Phone: 407-268-6511 Sales Person: Jackeline Lopez Additional Names: Mrs. Andrade
My mother owns a couple weeks @Vistana Resort, Orlando FL. She lives in Caracas, Venezuela; doesn't speak english and is 64years old.
A month ago, my mother received a call from a company called International Timeshare Services, who happen to have all her contact details also the information about how many weeks she had available @Vistana. This company ask my mom for $200 for each week she had available and they will sell each of them in $2,800 and $3,000. They confirmed they already have a company event from Toyota that wanted those weeks; they pressured her so much: many phone calls, asking her to get the money from wherever she could and it needed to be fast because Toyota needed the weeks for the event right way. So my mother paid to International Timeshare Services $10,400 ($200 for 52 weeks she had available). They supposed to pay back $153,600 (12 weeks sold by $2,800 each + 40 weeks sold by $3,000 each).
International Timeshare Services sent a contract to my mother, she signed and she supposed to received the money back in 30days. Of course it never happened (the contracts were signed on April 23rd).
When my mother shared the situation with me, It didn't seem right to me. I look for references about this company and check their website as long as the contracts they sent to my mom. What I found is they are an "advertisement company" that will offer your weeks on a database to look for possible buyers -a totally different story from what they told my mom.
I called Vistana Resort to ask who do they shared members information with because this company contacted my mom with all the correct details. Also called International Timeshare Services to ask about their reimbursement policy but of course, what they offer is to renew the add for another six months. When i asked them for Toyota event where they had the weeks already sold, they said they are waiting for some papers, insurance, etc.
I am aware that my mom already lost $10,400 but I really would like to have this company to be invalidated because it is not fair they are taking advantage of others; for my mom, those $10,400 were ver necessary. She is retired and have no income.
Thanks so much for your support.