Timeshare Scams and Fraud

Diamonds Resorts is implementing ruthless, illegal, and fraudulent sales tactics to get timeshare owners to upgrade. Beware of what they say and do not sign a contract with them. We have been owners for over about a decade now and I can’t tell you enough how awful and rotten they have become as an organization. It seems like the older my wife and I get, the more appalling and predatory the treatment we get from Diamond Resorts. They constantly hound you to go to an owner’s presentation to get you to “upgrade” when really, they are just trying to squeeze every penny our of you. We were falsely led to believe that upgrading from Silver to Gold level, that we would be able to monetize our points. They told us at least three times that we could monetize points with Diamond Re... Read More

Diamond/Hilton has been awful to us. My husband and I owned with Sunterra originally, until Diamond took over, then Hilton. In 2014, we went to a meeting specifically for previous Sunterra owners. We thought it was to update us on changes since Diamond took over, but it was a sales ploy to force us into an upgrade. They gave us a “special rate” at $4 per point. The same thing happened in 2015. We went to another meeting and were shown amazing upgrades- but we have to buy more points to enjoy them. Oddly enough, we got the same one-time deal as 2014, $4 per point. In 2020, we got talked into another meeting where we said our fees were too high and we were concerned as we were about to retire. We got tricked in to yet another contract for, you guessed it, $4 per point. Except t... Read More

Lies about how long a meeting is, how much you end up paying in the end. They think money grows on trees. They make snide remarks to family when they use the timeshare. They are your friend and can be reached before you have made commitments once you give in to the high pressure they ignore your calls.

While on a trip to Las Vegas, Nevada in 2019, I was lied to and deceived by the scam of employees at DIAMOND RESORTS. Once again, I repeat DIAMOND, stay as far away as possible! RUN! We were approached by a lady asking my friends and I if we’d like FREE DINNERS and FREE SHOW TICKETS, and of course hearing the word “FREE” instantly we responded to her “OF COURSE”!! , She informed us that there was one thing we had to do to be able to get these free goodies, she told us that we had to attend a 2-hour presentation about vacation ownership, from there this nightmare started. I thought I would just attend the presentation and after that be able to get some free tickets and free dinners but that was not the case at all. During the presentation the employees claimed that ther... Read More

We had purchased in 2021, stupid, high pressure and promises broke us down! Ok mistake pull up your big girl panties and live with it. Now 2022 rolls around, update meeting. And we all know what that means. Hilton has purchased Diamond, the first sales person told us if we did not upgrade to the tune of $20,000. Our choice of vacation locations would be very narrow with Hilton. NO! In comes next sales rep, same song and dance. What we heard your purchase with Diamond is worthless since Hilton has purchased without upgrading. NO! Now the "boss" comes in. Said wait if you give us $4000 today we can "freeze" this for 2 years opportunity to buy into Hilton at $4 a point. Points will be going up to $8 a point soon. NO! Lies decete and scam!