If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
False Advertising and Misleading; services sold not provided - Bluegreen corporation
Company Name: Bluegreen corporation
Company Address: 4960 Conference Way N. Suite 100, Boca Raton, FL
Company Website: https://www.bluegreenvacations.com/
Company Phone: 317-829-8582
I would like to make a formal complaint against Bluegreen Timeshare. I have tried to resolve the matter with them. I requested cancellation of contract and a refund because they have violated my rights. I was tricked into this contract and it took some time to understand that I had been lied to. I was misled, deceived, ignored, disrespected, lied to outright repeatedly and told something completely different form what I was getting. I was unable to leave the presentation, under duress, pressured, hungry and they would not stop. They told me we couldn’t leave because if I did then I could never get this chance again and I would have to forfeit and return the $175 in gift cards if I decided not to purchase. They added “free” vacations and trips which are far too expensive to use. We were told the maintenance fees would not increase but they have doubled steadily. We purchased in 2017 and have only been able to take one trip because there has been no availability. We even tried booking whatever we could get just to see if it was a matter of points or a matter of Bluegreen selling a product it cannot provide (limited stock while selling multiple spaces), and we could literally book nothing. We tired aggressively to book and never found an availability. They said we could go to anyplace anytime, but we can’t go anyplace at any time. I want my money back because I spent it under false pretenses and because I was misled and lied to. I want out of these contracts without any liability. They foreclosed on one and have ruined my credit. I am being punished because I don’t want to continue paying for a product that does not exist on false pretenses that were intentionally just so they could get my money. If they had been honest, I would not have purchased. I did not get to see my contract because they just happened to have printer problems and said they would read their copy to me while someone else got mine. In other words, I was denied access to my contract before signing it, they refused to let me go over it and I believed the reasons. They didn’t mislead me by saying I would have limited options for booking, they specifically said I had unlimited options and deserved it. They said maintenance fees would raise no more than $3.00 per year. They said we could sell at a profit or rent for extra income. We can’t even book it, but even so, no one wants to purchase this or rent it. They said it was going to increase in value and it has decreased. They were direct and clear in these promises and they are all lies.