If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
Xtreme Travel/ Profeco Scam Round 2 - Xtreme Travel and Profeco
Company Name: Xtreme Travel and Profeco
Company Address: Mexico
Company Website: profeco.com
Company Phone: 1-888-250-5390 ext 201
Additional Names: Francisco Cobian
I was contacted by a Francisco Cobian stating who stated he was calling form the investigations department within Profeco. He stated with the new President I Mexico they were cracking down on time share scams and he wanted to help me. He knew I was previously scammed out of money and needed the necessary documentation to go to the bank on my behalf to get my money back and that he needed proof of previous wires sent, police report and what information I sent the FBI. I sent him all the necessary information and he assured me he would not need or ask for any money. He called me back and said he was sorry for all that happened and that he was able to get my money back but in order to get my money back I need to pay $1k. The money could be paid with a credit card via PayPal and this time I would be protected by my credit card company should anything happen. He stated once paid the bank would mail me a check to reimburse me. I told him to send me documentation and something in writing and I would have my banks fraud department go after the lost funds. He proceeded to ask me my name, birth date, etc. I told him I let him know I knew it was another scam and that he was the person who previously scammed me and I hung up. He called back several time from 1-888-250-5390 then wrote me an email apologizing and stating he just wanted to help me retrieve my funds. These people will call you several times and make up elaborate stories about your time share. I get time share calls weekly from a variety of so-called companies and agencies with promises of thousands of dollars to sell. Once they lure you in they will send you fake documentation that seems and looks so real. They make up fake websites, lawyers, numbers and banks. They will send you a purchase offer letter, proof of wire, etc. It is a very elaborate scheme. Please DO NOT t fall for it no matter what you do. Do NOT and I repeat DO NOT send any money under any circumstances or you will never get your money back. They pass your phone number off to other scam artists/ companies who also try to lure you into selling your property and sending money. I hope this helps someone not get scammed the same way I did. I will probably never buy a time share again. I purchased mine from Playa Grande and it’s been nothing but a HUGE headache ever since.