If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
Timeshare Resale Fraud/Scam - XTREME TRAVELS
Company Name: XTREME TRAVELS
Company Address: Rio Misisipi, Cuahtemoc, Ciudad de MX 06500, Mexico City, Mexico
Company Website: [email protected]
Company Phone: 1-866-428-6769
Sales Person: Juan Barrera
Sales Manager: Max Robles, Jose Garcia
Additional Names: Lee Ann Schneider, PROFECO, SAT, Miguel Hernandez
I was originally contacted by Xtreme Travel to purchase my Pueblo Bonito timeahare. I stated i actually have another timeshare i need to sell ,Welks. Xtreme travel stated they are based out of Mexico and offered to purchase it for what i owe. Which was what i wanted. So after i agreed they had a public notary from North Dakota contact me by email and phone, Lee Ann Schneider. She had me sign some forms as well. Max Robles then contacted me to say that PROFECO, a part of the Mexican Government who regulates purchases and sales of timeshares is requesting i wire $3K to cover the processing of paperwork needed by the public notary. They stated they would reimburse me the $3K in the wire they were sending me. So i wired the $3K. Then i was contaced by the bank of ny. Who stated they received a wire for $72K. I stated to the agent why it was so much. They were only suppossedbto send $63K and change. He stated i needed to fill out an IRS form
to declare the money and then in a second call he stated that they could not release the wire because the Mexican Government was not allowing it to be released. The agent stated that the Mexican government wanted me to cover the $12K in taxes, hence why they sent $72K. Unknown to them i know how wires work. I stated then why would it have been sent through the federal reserve. If they didnt want to release it, it would not have left the mexican bank. The agent stated i should contact the purchaser and the notary public to clarify. Which I did. I told Max Robles that why was i not informed that there would be taxes before we began the process. He stated that this has never happened before and it was the Mexican government who was requesting the taxes be covered by the seller and that he learned of it after i had already sent the $3K. I said to Max that i could not be the first american who's timeshare they purchased in the US. I told him that it was highly doubtful that he was not aware of the process. Max stated that the mexican government must have seen that the timeshare is a luxury resort and assume there is money to be made off the deal. I asked Max how the government would know that from a simple wire. He could never give me a good explanation. He even stated that by paying the taxes to mexico, the us government would not tax us, the seller. I said i would only be taxed if i had earnings, from which i am not. I told them all, xtreme travels, the notary public, the guy who said he was from SAT, Miguel Hernandez , that i would not send anymore money and they should send the wire back. I could hear Max stressing out and even said we'll we will be out $2500. I responded well your a company, you can claim it as a loss, im a regular joe shmoe and i cant do that. The public notary even had called me with a way to "help" me but was a real female dog and i told her i wasnt interested. I knew with each call that this was a scam lee Ann even told me that i should have talked to a CPA. Prior to signing her documents as she stated that there may be taxes due. I talked to a CPA and its all BS. I wish i had run along this site before. I did look up the public notary and xtreme travels and thought it was legit. Lesson learned. Now im going after Pueblo Bonito because they got me into this in the first place. If they fail to provide what they promised. im going to use that company everyone else on here has talked about.