If you have been victimized by either a timeshare resale firm or a timeshare resort, add your complaint below.
Timeshare Scams and Fraud
Access Vacations and Rentals RESALE SCAM - Access Vacations and Rentals
Company Name: Access Vacations and Rentals
Company Address: 1850 Lee Road, Winter Park, Florida
Company Phone: (407) 304-7117
Sales Person: Jennifer Allen
Sales Manager: Andrew Mitchell
We stupidly bought a timeshare while on our honeymoon in St. John. Most foolish/worst financial decision of our lives. This was July 2011. We've been trying to get rid of it since then. We've fallen prey once already to a company claiming to resell it for us. Since then we disregarded several more attempts to scam us around this issue. Sadly, in late January we got another resale offer. This one looked legitimate possibly. I forwarded the contract to an attorney who I spoke to but he stopped engaging. We had several phone conversations with the person posing as Jennifer Allen and felt there was legitimacy to this. We moved forward. We wired $1250 for fees that were "guaranteed" to be returned upon closing. An additional $1043 was wired for taxes (non-returnable. our only "cost"). We were told that the closing was scheduled and that upon completion we'd be contacted to chose a title clearing company where we could finalize our end of the transaction and receive payment. As the closing approached communications became sketchy and unprofessional. The closing was supposedly on Friday April 7, 2017. We've heard nothing since. There was also a man posing as Andrew Mitchell in their "processing" department that I spoke with and emailed with. Both he and Jennifer Allen's phones direct to voice mail now. Neither has a mailbox message. Neither identifies themselves. His mailbox is full. I've left Jennifer multiple messages. Her email bounces back as undeliverable. His doesn't. Their email url @consultant.com is an inactive website. Using ICANN WHOIS it is owned by: Organization: World Media Group, LLC
Mailing Address: 90 Washington Valley Rd., #1128, Bedminster NJ 07921 US
Phone: +1.9089030200. I see now there are multiple complaints of fraud against this entity. I've texted both Jennifer Allen and Andrew Mitchell multiple times demanding a response. I've heard nothing. I gave them until April 11, 2017 to respond before reporting them to authorities. We've now reported to FBI, FTC, BBB, FL Attorney General, and multiple other agencies.
Beware this fraudulent operation. SCAM.